At the beginning when you are selecting your product to create, all items show our regular low price and not the promotional price. The promotional price is adjusted at the Invoice or Review Order screen.
It is important at this point to make sure you have selected the right product related to the promotion. The example below is of a promotion on the 8"x8" Soft Personalised Cover Book
After you have finished selecting and editing your product and have followed the prompts you will arrive at the Invoice screen or Review Order screen. If you have met the criteria for quantity and/or product, you will see the price change automatically against the product applicable.